How can we help?

Sign up at heycomps.com/creator/register using your email address. Verify your email to activate your account.

Creator plans start from £19/month, with a 14-day free trial included — no charge until your trial ends. See current plan details on your Billing page.

Go to your Prize Library and add a prize once — a gift card, voucher, experience, or physical item. You can then reuse it across any competition without re-entering the details each time.

Go to the Competition Builder or Deal Builder, fill in the details, choose your branding, and click Publish. Your competition or deal is live immediately, with its own HeyComps-hosted page you can share directly, plus an embed code if you'd rather add it to your own website or blog.

Your Billing page always shows the current, up-to-date plan options, pricing, and entry/competition limits for your account — this is the source of truth rather than a fixed list here, since plans and limits can be adjusted over time.

At the top of the builder, choose 🎁 Prize Library (pick a prize you've already saved) or 📦 I'll fulfil this myself (enter a value and handle delivery yourself — for either a digital or physical prize).

Give your competition a clear title and description. Upload a banner image — this appears as the hero image on the competition card and listing page.

Set a start date, end date, and optional maximum entry count. Competitions close automatically at midnight on the end date. The winner is selected automatically when the competition closes.

Choose who can enter: Worldwide, a specific country, or a custom restriction. The winner's submitted delivery address (for physical prizes) is validated against your chosen restriction.

Give entrants extra ways to boost their entry weight — e.g. following a social account or visiting a link. You can also paste a YouTube or Vimeo link to show a product demo or prize showcase directly on the competition page.

Toggle this on to show entrants a discount code the moment they enter. Unlike Shopify-connected vendors, HeyComps doesn't generate unique per-entrant codes for Creators — you provide one shared code, a short description (e.g. "20% off at yoursite.com · valid for 30 days"), and an optional website URL with custom button text so entrants can go straight to where they use it.

Entry requires an email address. You can also require name and a marketing opt-in checkbox. Add your competition terms and conditions — these appear in the T&Cs dropdown on the embed and listing page, alongside HeyComps' own T&Cs.

Choose Light or Dark theme, pick an accent colour, and select a font. A live embed preview shows exactly how it will look wherever you share or embed it.

Click Publish competition. Your competition goes live immediately — there's no review or waiting period. You get a HeyComps-hosted page you can share directly, plus an embed code from your My Competitions page if you'd rather add it to your own website or blog.

Go to Prize Library → + Add Prize. Give it a name and choose a type: Digital gift card, Voucher code, Experience, Physical prize, Cash prize, Subscription, Membership, or Custom.

Optionally set a value and currency, an image URL, and a description — these are shown internally in your Library and used in your competition's preview.

Claim URL — optional, where the winner goes to redeem the prize. Voucher code — optional, stored securely and hidden by default; reveal it yourself from the Library whenever you need it. Claim instructions — shown to the winner, explaining how to redeem. Winner instructions — included in the winner's notification. Internal notes — private, only visible to you (e.g. a purchase reference).

Save as a draft if you're not ready to use it yet, or save it fully to make it available for selection in the Competition Builder straight away.

In the builder's prize step, choose 🎁 Prize Library and pick your saved prize from the grid. Its value, image, and claim details carry through automatically — you don't re-enter anything.

In the Embed branding section at the bottom of the Competition Builder:

Theme: Light or Dark.

Accent colour: Use the colour picker or enter a hex code. This drives the Enter button, highlights, and progress bar.

Font: DM Sans (default), Inter, Poppins, or Nunito.

Every competition gets its own HeyComps-hosted page — simplest way to share on social media, in a newsletter, or link in bio. Find it on your My Competitions page.

On your My Competitions page, click the 📎 Embed button on any competition card to copy the embed code, then paste it into your own website or blog as HTML. The embed is responsive and auto-resizes its height to fit the content.

At midnight on the end date, HeyComps runs a fully automated random draw from all eligible entries. A secure winner token is generated and you receive a notification email.

HeyComps never contacts entrants directly by email — this step is entirely manual. Click 📋 Manually Send Winner Notification on the competition card — it shows the winner's name and email address first, followed by a pre-written email template (including their unique claim link) you can copy and send from your own email account.

The winner clicks their claim link. For a physical prize, they're shown a form to submit their name, delivery address, and country. For a digital prize, no address is needed. Their claim link has no automatic time limit — it stays valid until they respond, or until you choose to reject them and select a different winner.

Once the winner responds, the card shows 📋 View & Approve Winner. Click it to see their full details, including a country match indicator for physical prizes (advisory only — HeyComps never blocks a submission automatically). Then Approve (triggering fulfilment) or Reject (with a reason, triggering automatic re-roll).

This appears on the competition card once the winner has responded. For physical prizes, you'll see their full name, delivery address, and a country match indicator (✅ match / ⚠️ mismatch) — a helpful signal, not an automatic block.

Prize Library prizes: If your saved prize has a stored claim URL or voucher code, reveal it from the Library and pass it on to the winner as part of fulfilling.

Manual prizes (digital or physical): Click ✅ Approve & Fulfil. You contact the winner using the details shown and deliver the prize yourself. The winner's delivery address (for physical prizes) stays accessible afterwards — a 📍 View delivery address button remains on the card once fulfilled, so you can always look it up again later.

Click ❌ Reject Winner. Select a reason from the dropdown (Address outside eligible region, Invalid or incomplete address, Unable to verify eligibility, Winner did not respond in time, or Other). Click Confirm Rejection.

HeyComps records the reason against the entry, invalidates the winner's token, and automatically selects a new random winner from the remaining entrants — you'll receive an email with the new winner's name and a link to notify them. A ready-to-copy email for the rejected winner also appears on the card. If there's nobody left to select as a replacement, nothing is rejected — the current winner's details are left untouched so you can still approve them instead.

Enter a deal title, description, and upload a banner image. The banner appears as the deal hero image on the embed and listing page.

Enter one shared code — the same code is shown to every visitor who reveals it. Add the discount percentage or type, and a description entrants see alongside the code.

Enter the Website field — where entrants go to actually use the code once they've revealed it. This can be your own store, an affiliate link, or a booking page. It's required, since without it entrants have nowhere to go to redeem the deal.

Deals are live between the start and end dates. After the end date, the embed shows an "Expired" state — no new codes can be revealed.

Add deal-specific terms and conditions. These appear in the 📋 Deal terms & conditions dropdown on the embed — alongside a link to HeyComps' own T&Cs and Privacy Policy.

Choose theme, accent colour (drives the Reveal button), and font. Same branding options as competitions — see the Deal branding guide.

Click Publish Deal. Your deal goes live immediately, with its own HeyComps-hosted page you can share directly, plus an embed code from My Deals if you'd rather add it to your own website or blog.

The Embed branding section at the bottom of the Deal Builder has the same controls as the Competition Builder. Settings are saved when you publish and applied to the embed automatically.

On your My Deals page, share the deal's direct HeyComps-hosted page, or click 📎 Embed to copy the embed code and paste it into your own website or blog.

The deal embed fills the width of its iframe. Set width="100%" on the iframe for a fully responsive width. The embed auto-resizes its height via postMessage.

Go to Entries (or click the Entries button on any competition card). The table shows entrant name, email address, marketing opt-in status, entry source, entry date, and status. Entries are read-only.

Go to Deal Reveals. The table shows every code reveal for all your deals: deal title, email address, and reveal timestamp.

Competition entries include a marketing opt-in checkbox (if enabled in the builder). You can filter entries to see opt-ins only and export the data for use in your own email tool.